Frequently Asked Questions

Everything you need to know about your Project COMTE experience.

What is the standard shipping timeframe for orders?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipments may take 7-14 business days depending on the destination and customs processing.

How can I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all Project COMTE tags attached. Please visit our Returns Portal to start the process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay in select regions.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. As our silhouettes vary from slim to oversized, we recommend checking the 'Fit Notes' section for each individual garment.

Are your materials sustainably sourced?

At Project COMTE, we prioritize ethical production. We use high-quality, durable fabrics including organic cotton and recycled synthetics, working exclusively with manufacturers who adhere to fair labor standards.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.